The security of the information our customers submit is one of our highest priorities. We are verified by International Bank Validation System and Paypal, supervised under their terms and policy. You will have the most safe shopping experience here.

We believe that every customer will enjoy the safe and convenient shopping here, as we provide the most popular payment option, Paypal, Credit Card/Debit Card, installment payments. But unluckily if your payment is declined, don’t worry, we have got you here We have listed a few reasons it may cause failed payment. Please check as below:

1. User's name on the card, card number, valid period, CVV2 and other credit card related information are filled in incorrectly.

2. The buyer's credit card has been expired.

3. The balance in the buyer's credit card is insufficient.

4. The buyer's location is listed as high-risk area by the bank.

5. The buyer's relevant information is listed as high risk by the risk control system of the payment company, which prevents the transaction and reduces the possibility of card theft.

Because the customer has had chargeback or complaint records recently

Your payment is not authorized, please contact your bank service for more information. It maybe because of the big amount of money. Then you have to go through the verification process.

If you still have any other questions about achieving the payment, please let us know as soon as possible. We are willing to help with that. Thank you for your time and hope we can hear from you soon.

Please don’t worry about this, you can take the order number or the email address you used to place the order to contact us by OnlineLiveChator email:info@jollyreformer.com. We will help you to sort this out.

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