Last updated: May 21, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Introduction
Suzhou Zeren New Materials Co., Ltd. doing business as Jolly Reformer (we, us or our) operates the Jolly Reformer website https://jollyreformer.com/ (the Website) which supplies reformer beds. This privacy policy (Privacy Policy) explains how we collect, use, disclose, store, and protect Personal Information collected from you. Together, we refer to the Website and the App as “the Sites.”
This Privacy Policy also describes the way in which you may access or correct or delete Personal Information about you, and how to contact us if you have any complaints in relation to your privacy.
By using the Sites, you consent to our collection and use of your Personal Information in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Sites. If we make material changes to our Privacy Policy, we will advise you of the changes through postings on the Sites.
2. What is Personal Information or PI?
“Personal Information” or “PI” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer. PI does not include information that is publicly available. PI includes ‘sensitive information’, which is a special subset of PI. Sensitive information includes identifying health information about you (eg: details of your health and medical history). We do not seek to collect sensitive information.
3. What types of PI (“PI”) do we collect, and how and why is it used and shared?
You are not required to disclose your PI to us. However, if you do not provide the information requested, you may not be able to receive the full benefit of our Sites.
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Category of PI Collected |
Source |
Purpose for Collection / Use |
Categories of Recipients |
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Contact information: |
Provided by you when you register with and/or place orders on the Sites. Such information may also be collected when you communicate with us or our representatives and if you participate in market research or surveys, or participate in sweepstakes and games of skill |
To communicate with and respond to you about the Sites including administration of promotions and validation of identity or to meet legal obligations We need your street address and phone number to deliver your reformer to you |
The service providers who help our Sites and promotions function The companies who deliver your reformer to you. To prevent fraud and abuse |
|
Browsing information: |
This information is collected automatically through your device, when you use our Sites Analytics providers Advertising providers that we hire to advertise our products and Website online Cookies and tracking technologies |
We need your IP address so that our servers can respond to your page requests Personalizing your experience on our Website and App Marketing and advertising our products, specifically, understanding which of our marketing campaigns resulted in your visit to our Website We use IP address to understand the general geographic location of our customer base |
Our service providers who help us with fraud protection, website analytics, and advertising |
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Payment information: |
Provided by you, when you make a purchase |
To facilitate your payments |
We pass this information directly through to payment service providers – we do not store it Our payment service providers include Shopify, U Screen, LatitudePay, CloudIO, Debit Success, Apple Pay, Google Pay, Afterpay, LayBuy, Humm, and Stripe |
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Commercial information: records of the products and services you have purchases from us |
Records are created when you make a purchase |
To manage your purchases and subscriptions
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|
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Protected Classifications: |
We ask for gender to help you subscribe to the appropriate training program on the App. We do not ask for any other protected classification or sensitive information; we collect it only if you volunteer it when you communicate with us, and we discourage you from sharing this. We may be able to infer pregnancy your training program choices |
To help you subscribe to the appropriate training program on the App |
Our trainers and consultants |
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Geolocation Data |
We can infer your general location from your IP address. |
To direct you to the appropriate version of our Site (US v. Australia v. UK) |
Our website service providers |
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Social Media Data |
Social media platforms, provided that you visit our ads or pages on those platforms, or share our content on those platforms |
To understand more about our Website visitors and App users To understand the effectiveness of our advertising on those platforms |
Social media platforms |
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Your Marketing Preferences |
From you, when you opt in to or out of marketing communications |
To comply with your preferences |
Service providers who manage marketing communications |
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Your Online Behavioral Advertising (“OBA”) Preferences |
From you, when you use a global consent browser tool or otherwise opt out of OBA tracking (as described in Section 7 of this Privacy Policy) |
To comply with your preferences To comply with applicable laws |
Service providers who manage OBA preferences |
|
Reformer and Subscription Usage Data |
From your reformer and your devices on which you run the App |
To provide you feedback on your workouts To perform research and development on our products |
Our trainers and consultants |
In addition, we may from time to time use or share some of your PI for other purposes such as:
- to fulfil our reporting obligations to any relevant tax and regulatory bodies
- where we reasonably believe that use of your information is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety, and it is unreasonable or impracticable to obtain your consent
- to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations
- where this is reasonably necessary for the establishment, exercise or defense of any legal claim
- in business transactions if we sell our company, or otherwise transfer any assets of our company (including due to a sale in connection with a bankruptcy), we may provide your PI to the purchaser for use by such purchaser.
4. Quality of the PI we hold
We take reasonable steps to ensure that the PI we collect, use and disclose is accurate, up-to-date, complete, relevant and not misleading. You can assist us in keeping your PI accurate by informing us of any updates to your PI using our contact details below. When you interact with us and when you hold an account with us, you have an obligation to keep your details accurate and up-to-date.
5. How do we protect your PI?
We take reasonable steps to protect PI we hold about you from misuse, interference and loss, and from unauthorized access, modification, disclosure and destruction.
We use physical and technological security measures to protect the PI we hold.
We may hold your PI in a number of ways (including electronically and in physical format). When we store information electronically, this may be on our computer systems, databases, software programs, third party clouds, internet servers and hosted internet solutions, which are protected through necessary security systems including firewalls, security systems and passwords.
When your PI is no longer required to be retained under law or retained for our operational or administrative purposes (including account keeping and compliance purposes), we will take steps to securely destroy the information or to ensure that the information is permanently de-identified.
6. Our Sites and cookies
We also collect data through our use of ‘cookies’, 'beacons' and other internet technologies.
Cookies are small data files which are stored on your device’s browser. Cookies are stored in order for your internet browser to navigate a website. Cookies will not identify you, but they do identify your internet service provider, browser type and browsing habits.
A web beacon is a technique used on web pages and emails to unobtrusively check that a user has accessed some content.
We will not use cookies or beacons to collect your identifying PI. They may collect statistical information about your visit to our Website or App (such as the pages you visit on the Website) in order to remember your preferences and allow you to navigate the Website or App more easily.
The default setting of most internet browsers is to accept cookies automatically, but you can choose whether to allow cookies through your browser settings. Please note that if you deactivate your cookies, you may have difficulty accessing or using our Website and App.
7. Blocking Targeted Advertising Cookies
Under several state laws, you have the right to opt out of the use of your browsing history on our Website and App for the purpose of online behavioral advertising (“OBA”). OBA is the targeting of advertising to you based on your online behavior across websites over time. It does not include “retargeting,” which is when we cause you to see ads for our service after you have seen one of our ads or visited our Website.
8. Global Privacy Control (GPC)
GPC is a browser setting that allows users to automatically send opt-out signals to sites indicating that they do not want their data sold or shared for targeting advertising. We honor GPC settings.
9. Targeted Advertising Opt-Out Right on Our Sites
You may also exercise your opt-out right by clicking on the opt-out choice when you see our cookie banner notice on our Site.
10. Industry Group Opt-Out Tools
If you prefer to not receive targeted advertising on any websites based on your visits to websites in addition to ours, you can opt out of some network advertising programs that use your information. These network advertising programs may allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. To find out more, look for icons or other information displayed in the ads. To opt out of receiving interest-based advertising from third parties, click on both of the following links:
- www.networkadvertising.org/choices/
- www.aboutads.info/choicesDo Not Share or Sell
11. Do-Not Track (DNT)
DNT is a privacy preference that users can set in some web browsers, allowing users to opt out of all tracking (not just OBA) by websites and online services. At the present time, the World Wide Web Consortium, or W3C, has not yet established universal standards for recognizable DNT signals, and therefore we and our Website and App do not recognize DNT. You can use the GPC instead.
12. Security Information
We use industry standard encryption technologies, such as 2048-bit SSL Secure Sockets Layer with TLS Encryption, when transferring, and receiving, and storing PI. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
13. Links
If we provide links through our Website or App to third-party websites, add-ins, plug-ins and applications, those links are provided for convenience and may not remain current or be maintained.
We are not responsible for the privacy practices of, or any content on, those linked websites (including social media), add-ins, plug-ins or applications, and have no control over or rights in those linked websites, add-ins, plug-ins or applications. The privacy policies that apply to those other websites, add-ins, plug-ins or applications may differ substantially from our Privacy Policy, so we encourage you to read them before using those websites, add-ins, plug-ins or applications.
14. Privacy related questions and complaints
If you have any questions about privacy-related issues, you would like to request access to or correction of your PI, you would like further information about this Privacy Policy, or you have a concern or complaint your privacy or the handling of your PI by us, you may lodge your question, concern or complaint in writing to us at:
Contact Us Online: info@jollyreformer.com
15. Your State Law Rights
Under the law of several states (including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Vermont, and Virginia) residents have some or all of the following rights:
- Right to know. You have the right to know (i) what categories of PI we are collecting about you and for what purposes, (ii) the sources from whom we obtain PI; (iii) what categories of PI we are sharing and selling and for what purposes, and (iv) the categories of third parties to whom we are sharing or selling. This information is summarized in the table at Section 3. We do not sell any PI for money. We do allow advertising networks to record the fact that you visited our Sites by dropping a cookie on your browser, and they use that fact to target advertising to you on other websites. We share your information in this manner in exchange for information from the ad networks, and you can direct us to stop this disclosure as explained in Section 7 above.
- Right to access. You have the right to request that we disclose to you, in addition to the categories listed immediately above, the specific pieces of PI we collected about you in the past twelve months. If you have an account with us you can log into your account and access the PI we hold about you. You can also request access to the PI that we hold about you using our contact details set out below.
If you believe that the PI we hold about you requires correction (for example, because the information is inaccurate, out-of-date, incomplete, irrelevant or misleading), you may request that the information be corrected using our contact details set out below. If you would like for us to completely remove your PI, you can contact us, however we are not required to delete your PI if we have a regulatory, operational or administrative requirement to keep it.
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Right to delete. You have the right to request that we delete any of the PI that we collected from you and retained, subject to certain exceptions. You can also delete your account. Once we receive and confirm your verifiable consumer request to delete as described in Section 11-F below, we will delete (and direct our service providers to delete) your PI from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the PI, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with a legal obligation.
- Right to data portability. You have the right to receive a copy of your electronic PI in a readily-usable format.
- Right to opt out of certain sharing with third parties. You have the right to direct us to stop disclosing your PI to third parties for monetary or other consideration. The only such disclosures we make are to advertising networks in exchange for information (not monetary consideration), and you can direct us to stop this disclosure as explained in Section 7 above.
- Exercising access, data portability, and deletion rights. To exercise the access, data portability, and deletion rights described above, please email us at info@jjollyreformer.com. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your PI. You may only make a consumer request for access or data portability twice within a 12-month period. You can also delete your account yourself.
We cannot respond to your request or provide you with PI if we cannot verify your identity or authority to make the request and confirm the PI relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use PI provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Non-Discrimination. We will not discriminate against you for exercising any of your state law rights.